Terms / Policy

Deposit & Charter Payment

A deposit of $750 is required to confirm your reservation. Balance of payment is due 60 days prior to departure. Rates do not include fuel, taxes, insurance and enviro fee. There is a 10 day grace period for reservations made 70 days or more prior to departure.

Insurance Buy-Down & Security Deposit

A $25 per day insurance buy-down will reduce the amount of security deposit required from $3500 to $1500. The security deposit of $3500/$1500 will be applied to any charges resulting from lost or damaged items, late returns, environmental issues, excessively unclean boats, or damage resulting from negligent operation or activity on the houseboat. The deposit must be placed on a credit card. Cash or cheques are not accepted.

Reservation Changes & Cancellation

$50 fee applies to any reservation change. $500 fee applies for reservation cancellation 60 days or more prior to departure. The full charter payment will be retained for reservations cancelled under 60 days prior to departure. If Sunshine Houseboats can re-book your space you will be credited the re-booking rate less $500 plus GST.

Environmental Regulation

A $85 fee will apply to each charter. $50 will be refunded for houseboats returned clean. Garbage, septic removal and are included. Extra fees may apply. See Security Deposit.

Pet Policy

Pets are welcome for an additional nominal fee. All pets need to be well trained and proper measures must be taken by the owner to ensure everyone’s safety. Leashes are required.